FAQ's - Frequently Asked Questions

My Performance Pitstop is an online resource center that provides high quality downloadable guides, checklists and resources focused on helping individuals to improve their personal performance in a range of areas at work and at home.

My Performance Pitstop was set up by a team of business professionals who identified a gap in the availability of high quality information and advice on the internet for individuals who wanted to take accountability for improving their personal performance. After years of helping large and small oranisations to really develop their people, the team realised that although there is a vast amount of free information on the internet, it is virtually impossible to find the really high quality material at an affordable price and even more difficult to find that information in a format that is refined, ready to use and easy to apply.

At My Performance Pitstop, we focus on the 'so what' factor. That means that every time we develop a guide, we want to make sure that individuals know exactly what they need to do with the information in order to improve their performance. For this reason, every one of our guides follows a similar approach, providing the user with what they need to do to make a difference - in simple terms, that means that every guide is full of expert advice, easy to follow instructions and checklists that can be worked through to achieve outstanding performance results.

The easiest way to contact us is by emailing info@myperformancepitstop.com. Alternatively visit our contact us page.

We need you to register so that we can give you access to your purchases. Once you have registered and made your first purchase, you will be able to log back into My Performance Pitstop at anytime to re-download your purchases - this is especially useful if you lose your first download or your computer crashes!

It's important to save your guide to your hard drive so that you can access it at anytime - even if you are not connected to the internet. Once you have the guide on your computer you can print it off or save where you need to so that you can access wherever you are.

Your log-in details and password will be emailed to you as soon as you register, so you may have all of the information that you need in your emails. If you still can't find your log-in details or passwords, please click on the log-in button on the front page of the website, click on the link to request help and we will send you the information that you need to access your account.

In order to edit your account details, you will need to log-in and go to the 'My Account' page. Once you are in your account you can use the tabs to change whatever information that you want.

At My Performance Pitstop, we take the management of your personal information very seriously. We never share your personal information with any third parties. For more information on our privacy policy click here.

You can pay for your guide in 2 ways. You can either use your credit / debit card or you can use an existing PayPal account. Because we use PayPal to handle all of our transactions, you can be sure that your payment information is safe and secure.